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24/7 Banking

24/7 Access

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You don’t need to visit a branch to deal with us. In fact, most of our members have never even been to one of our branches. We have all the services you need to access your account 24 hours a day, 7 days a week. Talk to us

New Banking App 

We are thrilled to announce the launch of the new and improved Banking App! With an abundance of new features, banking with our app has never been quicker, easier or more secure. Now available for iOS and Android smartphones.

  • Quickly check your account balance
  • Transfer funds and make BPay payments
  • Find your nearest rediATM
  • Change the Pin and Report lost or stolen Visa Cards
  • Fingerprint Login (iphone 5S and above)
  • Pay bills via BPAY®
  • Pin change (debit and credit cards)
  • Transfer between accounts
  • Report lost or stolen cards 
  • Overseas notification (tell us that you're going overseas)









Internet Banking

Our internet banking service is one of the cheapest banking options available. It allows you secure access to your accounts 24 hours a day, seven days a week at your convenience whether you are at home or abroad.

  • Use Internet Banking, secure in the confidence of our stringent security provisions which include SMS One Time Passwords
  • View or print current account balances and transactions history
  • Transfer money between your accounts
  • Pay bills to over 12,000 registered BPAY billers
  • Make payments to another individual or business
  • Access your accounts from anywhere in the world, anytime
Apply Now Learn more

Mobile Banking

Mobile Banking, ATM locations, Contact details, it’s all at your fingertips using our FREE Mobile Banking facility. Mobile Banking lets you bank from the convenience of your mobile phone anywhere, anytime. Access your balances or transactions easily, instantly and securely using Mobile Banking.

You can keep track of your money no matter where you are. If you are registered for Internet Banking you can access Mobile Banking straight away.

  • Pay Anyone
  • Synchronized with Internet Banking
  • Check balances, transfer funds & pay bills
  • Loan Redraws
  • No need to download an app
  • Optimised for touch phones
  • Completely secure
Learn more
  Additional Information

How to access mobile banking:

You can simply search for your Bank using your smartphones web browser or go directly to:


Mobile phone compatibility

Our mobile site will work on most modern smartphones including iPhone, Windows mobile, Nokia and Blackberry models. Internet connection is required when using the Mobile Banking service. Normal data charges apply.

Find out more in the FAQs.

Phone Banking

Our Phone Banking Service gives you 24 hour access to your accounts from any touch phone.  It's a free service, you only pay the cost of a local call, regardless of where you ring from within Australia.

By simply calling and following the voice prompts, you can:

  • Have your last five transactions read to you
  • See if funds have been credited to your account
  • Transfer funds between your accounts
  • Transfer funds to selected third party accounts
  • Make a payment using BPAY
  • Obtain interest earned for the last financial year
  • Change your Access Code
Apply Online
  Additional Information

What number do I call to access Phone Banking?

The number for Phone Banking is: 1300 65 4477

You will be taken step by step through each action.

How do I use Phone Banking?

  • Call the phone number (as above)
  • You will be taken step by step through each option. All options can be repeated if necessary
  • Enter your member number then press *
  • Enter your Access Code, then press *
  • Listen to your account balances

What happens if I forget my access code?

You must notify the Bank that your access code is not working or you have forgotten your access code. We will issue you a new access code after we have performed the appropriate identity checks. You will be required to change this code the next time you use Phone Banking. We'll get back to you once we have your request - it's that easy!